Welwyn Walks collect the absolute minimum amount of personal data so that we can operate our services. We will never collect data that we don’t need and we will never sell or pass on any personal data to 3rdparties.
When you send an enquiry through our contact form or email, you will provide us with access to personal details such as identity and contact details. By sending an enquiry to us, you will not be adding yourself to any mailing list and if you do not become a customer we will not use your personal data in any way. It will only be stored within the emails that you have sent us in our inbox.
When you become a customer of Welwyn Walks we require further personal information from you to be able to carry out our services. This includes your full identity and contact details and details about your dog/s. All personal details that we require, we will ask for via completing our contact froms in writing. We will not collect anything else without you knowing or giving free consent. This personal data is used to set up and run the services we provide to you. It is stored and used within a number of systems. These are:
- A word document which is password protected.
- Wave and quickbooks, which is an accounting platform. We use this service to process all of our invoices to clients and record payments. We enter and store identity details and contact details on wave and quickbooks, as well as information regarding the issuing, deliverability, read acknowledgement and payment or non payment of invoices. Wave and quickbooks have their own GDPR policy for all data that is stored within their online software.
You have certain rights in regards to the personal data that we hold about you. This includes the right to request a copy of any or all of this data, to correct it if any of the data that we have is not accurate or outdated, to restrict or prevent us processing your data and for us to permanently delete your data. To carry out any of these rights, please email us and we will act quickly and within legal timeframe in all instances.
Due to the fact that Welwyn Walks only collects necessary data, if you no longer want us to have access to this data or process it- we will not be able to continue to carry out any services for you- this includes opting out of email communications from us, as there is often important or vital information within these emails that you are required to know and/ or acknowledge.